SMBC Shared Services Centre (“SSC”) is a wholly-owned subsidiary of Sumitomo Mitsui Banking Corporation (SMBC). Established in 2011 and based in Malaysia, we are a comprehensive multi-disciplinary business services hub dedicated to back office operations support for the bank’s global network, while offering near shore support for Singapore and other key Asian markets. SSC provides a wide range of services from banking operations to monitoring and mitigating risks and customer service support to SMBC Group globally.
Our purpose is to deliver high-quality financial and professional services aligned with the bank’s strategies and values. As an integral part of the bank’s operations, we are committed to being a Centre of Excellence enabling superior customer service by leveraging on efficiency, productivity and transformation at scale.
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